FAQ
Answers to common questions about our services, process, and how we work with clients.
Tofido provides end-to-end IT infrastructure services including structured cabling, network installation, CCTV and security systems, server deployment, fiber optics, and ongoing maintenance. We handle everything from design through installation and long-term support.
We primarily serve the Chicagoland area and surrounding regions across Illinois. For larger projects we can accommodate locations throughout the Midwest — reach out and we'll confirm availability for your site.
Yes. Tofido is fully licensed, bonded, and insured. We carry general liability and workers' compensation coverage and can provide certificates of insurance upon request.
Our technicians hold industry-recognized certifications including BICSI, CompTIA Network+, and manufacturer-specific credentials from partners like Panduit and CommScope. We invest in continuous training to stay current with evolving standards.
We respond to all inquiries within one business day. For active maintenance contract clients, we offer priority scheduling and can typically dispatch a technician within 24 hours for urgent issues.
Yes. We offer flexible maintenance agreements tailored to your infrastructure needs — from periodic inspections to full-service support plans with guaranteed response times and proactive monitoring.
You can request a quote through our online form, by emailing hello@tofidoinc.com, or by calling us at +1 773 217 4650. We'll schedule a site assessment if needed and provide a detailed proposal with transparent pricing.
Absolutely. We regularly partner with general contractors on commercial and industrial projects, providing low-voltage cabling, network infrastructure, and security system installation as a trusted subcontractor.
We work across a wide range of industries including commercial real estate, healthcare, education, hospitality, retail, warehousing, and manufacturing. Our solutions are tailored to the specific compliance and performance requirements of each sector.
Yes. Every project includes comprehensive as-built documentation, cable labeling diagrams, test results, and warranty information. We ensure your team has everything needed for ongoing management and future expansion.